Photo source: European Parliament Airlines in Europe have failed to protect the rights of passengers during the Covid-19 pandemic, including not offering refunds, said the European Court of Auditors (ECA) this week. In its report released on Tuesday, the ECA confirmed that many airlines are not refunding customers despite having be awarded 25 billion euros […]
The European Travel Agents’ and Tour Operators’ Association (ECTAA) is urging airlines to fulfil their refund obligations and calling on the EU to revise the legal framework in order to ensure fair play and competition. ECTAA and eu travel tech have since the start of the coronavirus pandemic called on airlines to refund travel companies so that […]









